Get in touch with our team
Need help? Our support team is ready to assist with questions, account-related issues, technical concerns, or general feedback. Whether you have a withdrawal question, need help with payment methods, or a verification query, contact us and we’ll respond quickly. Live chat and email support are available for secure account help, bonus queries and troubleshooting - we aim to resolve most issues promptly and clearly.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 647 234 9187 |
| Working hours | Live chat 24/7, Email Mon-Fri, 09:00-18:00 |
Need to send verification documents or ask about withdrawals? Use live chat for fast help or email [email protected] for account items. Affiliate partners can reach [email protected] for program questions. For general company queries, write to [email protected].
Email Support
Email is the preferred way to contact us for detailed requests, account issues, or cases that require documents and explanations. Please include a clear subject line, your full account details, and up-to-date contact information so we can process your request without delay. Attach any relevant files and expect a reply within a few business days.
Submit your enquiry
Response Time
Our support team aims to respond quickly to all requests. Most inquiries are answered within one business day, while more complex issues may take longer depending on their nature. If you need faster help, use live chat for immediate assistance; email responses can take up to 24 hours or longer for verification-heavy requests. We’ll keep you updated at each step.
Feedback
Your feedback helps us improve Noxino. If you have suggestions, ideas, or notice anything that could be better, please share them with us via live chat or [email protected]. Every message is read and reviewed carefully by our team, and we use feedback to refine features, fix issues, and improve the overall site and player experience. Thank you for helping us get better.